How can you modify the due date for an upcoming recurring service event?

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Modifying the due date for an upcoming recurring service event can be achieved by selecting the specific event and using the "log a follow up" feature. This process allows you to directly access the details associated with the upcoming service event and make any necessary adjustments, including changing the due date. Using this method is efficient and provides a straightforward way to manage the scheduled services within ServiceTitan, ensuring that you maintain accurate records and timelines for customer appointments.

The other methods mentioned would not be appropriate or effective for changing the due date of a recurring service event. Contacting support might not lend itself to immediate changes, and while editing a customer’s profile could have implications for their account overall, it does not specifically pertain to altering the due date for an individual event. Lastly, creating a new service event would not address the existing recurring schedule and could lead to confusion, as it duplicates efforts instead of modifying the original event. Thus, using "log a follow up" is the most effective and direct way to manage the due date in this context.

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