If a membership expires, is it necessary to manually remove the membership tag from the customer's profile?

When a membership expires in ServiceTitan, the membership tag associated with the customer’s profile is automatically removed. This automation streamlines the management of customer profiles, ensuring that the system remains up to date without requiring manual intervention. This feature reduces potential errors that could arise from manual updates and allows for more efficient handling of customer data. Automatic removal of the tag helps maintain clarity regarding the current status of the customer’s membership and lifecycle in the system, enhancing the overall customer experience.

In contrast, options suggesting manual removal or conditional clearance do not align with the functionality built into ServiceTitan for managing memberships, emphasizing the platform's design focus on automation to alleviate administrative tasks.