If you set the status of a customer's membership to canceled and do not enter a cancellation date, what will happen to the membership?

Gain certification for managing memberships with ServiceTitan. Use flashcards and multiple-choice questions for effective learning. Get prepared for your certification exam!

When the status of a customer's membership is set to canceled without entering a specific cancellation date, the membership is effectively treated as canceled from the moment the status change is made. This means that the membership will terminate immediately as of today's date, reflecting that the customer will no longer be eligible for any benefits associated with that membership.

This immediate effect is important for maintaining accurate records of customer status and benefits, ensuring that both the business and the customer have a clear understanding of the membership's standing. By not entering a cancellation date, it removes any ambiguity regarding when the membership ends, solidifying accountability and transparency in customer relations.

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