When is a membership considered "Active" in ServiceTitan?

A membership in ServiceTitan is considered "Active" when it has been added to an invoice. This indicates that the membership is not just sold but has also been linked to a transaction that acknowledges its activation through the system. This process ensures that the membership is now functional and can provide the associated benefits to the customer, as reflected in billing and service fulfillment.

While selling a membership is a crucial step, it does not certify its active status until it is invoiced, which is the next logical step in the membership lifecycle. Memberships also require a confirmed payment to maintain their active status; however, they cannot be utilized by the customer until they are directly associated with an invoice. The option concerning member logins does not pertain to the activation process but may relate more to customer engagement with the platform or managing their memberships.